Refund policy

RETURN & REFUND POLICY

ALL SALES ARE FINAL

All purchases made through our store are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please carefully review your order, including the product, quantity, shipping address, and other order details, before completing your purchase.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged or you receive an incorrect item, please contact us promptly after delivery. You must provide your order number along with clear photos of the item, packaging, and shipping label.

Claims will be reviewed individually. If we determine that an item was damaged before shipment or that we shipped an incorrect item, we may provide an appropriate resolution at our discretion.

SHIPPING DAMAGE, LOSS, OR DELAYS

Once an order has been transferred to the shipping carrier, delivery times and handling are outside of our direct control. Shipping delays do not qualify an order for cancellation or return.

For packages reported as lost, stolen, missing, or damaged during transit, customers may be required to file a claim with the applicable carrier or shipping protection provider.

FRAGRANCES, COSMETICS & PERSONAL-CARE PRODUCTS

For health, hygiene, and product-integrity reasons, fragrances, cosmetics, beauty products, and personal-care products cannot be returned or exchanged.

Personal preferences, including fragrance scent, strength, longevity, packaging preference, or change of mind, are not grounds for a return or refund.

ORDER CANCELLATIONS

Orders cannot be canceled after they have been placed. By completing checkout, you acknowledge and agree that your purchase is final.

By purchasing from our store, you acknowledge that you have reviewed and accepted this Return & Refund Policy.

ALL SALES ARE FINAL. NO RETURNS. NO EXCHANGES. NO CANCELLATIONS.